Return Policy

At Greenparts, we want to make the purchase process of our products easier for you and give you peace of mind when acquiring them. According to current regulations, you can return the purchased items/products within 14 days from the date of receipt. The process is very simple. You can contact us via email at [email protected], indicating that you wish to proceed with the return. You will receive the necessary documents and instructions to arrange the collection of the items/products via email. You can also fill out our return form. The transportation costs of the return will be borne by the customer. The items/products must be returned in perfect condition, including their packaging and original labels. Once we receive the items/products at our warehouses and verify that they meet the indicated conditions regarding their condition, we will proceed to refund the amount paid for the product. The process may take between 10 - 14 days, including the 2-3 days that your bank may take to process the refund. All our items and products are covered by legal warranty under RDL 1/2007.